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Preparing the latest operation data.
CityKey615
22 August 2026 → 24 August 2026
Completed
Stay closed
Final Revenue
R 1 041,92
Guests
1
Source
Airbnb
Confirmation Code
HMK3T5CWQX
Door Code
5592
Check-in
15:00
Airbnb / booking time
Check-out
11:00
Airbnb / booking time
Booking Date
03 August 2026
Booking Value
ZAR 1 041,92
Cancellation Policy
Not recorded
Payout
Received
Business Source
CityKey
Who brought this reservation
Business Source
Who brought this reservation. Rates stay in Finance.
Cleaning Assignment
Juanita M Adams
Planned entry 11:30
Housekeeping Assignment
Assign the cleaner together with the turnover date and planned start time.
+0683006785
Guest, requests, charges and stay times
Guest Requests
Mark any additional request. A note field opens only for the selected item.
Extra Charges & Costs
Enter 0 or any amount. Choose whether each selected request is charged to the guest or absorbed by the business.
Guest to Pay
R 0.00
Business Cost
R 0.00
Customer Payment Request
Total: R 0.00
The payment task is kept in sync with the selected guest-paid items.
Arrival
Standard
Departure
Standard
Planned cleaner entry: 11:30
Internal operational note for our team.
Items
2
Guest value
R 0,00
Partner sponsored
R 0,00
1× Water
Business funded · apartment
R 0,00
value R 0,00
1× Chocolate
Business funded · apartment
R 0,00
value R 0,00
Each required step unlocks only after the previous step is completed.
Stay Lifecycle
Checked Out
Actual check-out 11:00
Booking Confirmation
4/4 steps resolved
Booking Details Verified
Confirm these booking details before moving to the guest & team brief.
Airbnb review, detailed ratings, reply and social card
32 recorded changes
Bahar
27 Aug, 14:29
stay details updated
Admin
24 Aug, 10:59
stay details updated
Operations
24 Aug, 10:58
checkout cleaning team notified
Admin
24 Aug, 10:58
operation note added
Admin
24 Aug, 10:57
stay details updated
System
24 Aug, 10:05
operation email notification sent
Bahar
23 Aug, 21:48
payout status updated
No Airbnb / booking note recorded.
19 August 2026 · 10:00
Admin · 21 Aug, 10:43
Actual 10:42 → 10:42
Team Assignment & Initial Brief
21 August 2026 · 10:00
Admin · 21 Aug, 10:46
Actual 10:46 → 10:46
Send Security Check-in Brief
22 August 2026 · 10:00
Message · Leon
Copy, send through the preferred channel, then mark it as sent.
Hi Leon 🌺 We have a guest checking into CityKey615. Guest: Taizya Ndawa Guests: 1 Check-in: 22 Aug 2026 from 15:00 Check-out: 24 Aug 2026 at 11:00 No parking / garage access is required for this reservation. Please assist with the guest check-in and key collection. Thank you very much. 🌺
Sent to Leon · just now
Send Cleaner Arrival & Turnover Brief
22 August 2026 · 10:05
Message · Juanita
Copy, send through the preferred channel, then mark it as sent.
Hi Juanita 🌻 I hope you are doing well. I’d like to let you know about tomorrow’s check-in at CityKey615. Check-in: Saturday, 22 August at 15:00 Check-out: Monday, 24 August at 11:00 Turnover cleaning: Monday, 24 August at 11:30 Thank you in advance for your support with the check-in and check-out arrangements. 🌹💜🇿🇦
Sent to Juanita · just now
Check-in
2/2 steps resolved
Confirm Guest Arrival Time
22 August 2026 · 15:00
Message · Taizya Ndawa
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Hi Taizya 🌺 We’re looking forward to welcoming you to CityKey615 today. Could you please let me know your approximate arrival time? This helps us coordinate your welcome and make sure everything is perfectly ready for you. Check-in is available from 15:00. 😊
Sent to Taizya Ndawa · just now
Welcome Message & Guide
22 August 2026 · 15:00
Message · Taizya Ndawa
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WELCOME TO CITYKEY615, TAIZYA! Dear Taizya, Welcome to your home in the heart of Cape Town! We’re delighted to host you and hope your stay is comfortable, relaxing, and full of unforgettable memories. 🕒 CHECK-IN From 15:00 🔑 Building Entry Code: 5592 🕐 CHECK-OUT Check-out: By 11:00 ⸻ 🔐 IMPORTANT – OUTER SECURITY GATE There is an outer iron security gate in front of the apartment door. To lock it, please make sure the gate is properly aligned first, then insert and turn the key. Please make sure both the outer security gate and the apartment door are securely locked whenever you leave the apartment. ⸻ 🚽 IMPORTANT – TOILET USE As the building is an older property, the plumbing system can be sensitive. Please do not flush toilet paper, wipes, sanitary products, paper towels, or any other items down the toilet. A waste bin is provided in the bathroom for disposal. If you notice anything unusual, please message us through Airbnb and we’ll be happy to assist. Thank you for your understanding and for helping us take care of the apartment. ❤️ ⸻ BEFORE YOU LEAVE We’d really appreciate it if you could: • Switch off all lights and the air conditioner/heater. • Close all windows. • Lock both the apartment door and the outer security gate securely. • Leave used towels in the bathroom. • Wash any dishes you’ve used and leave the kitchen tidy. • Double-check that you haven’t forgotten any personal belongings. Thank you for taking care of our home. We hope to welcome you again soon! ⸻ 📶 WI-FI & EMERGENCY INFORMATION Wi-Fi Network: 615 Password: 0745758073 Emergency Numbers 🚓 Police — 10111 🚑 Ambulance — 10177 📱 Emergency (Mobile Phones) — 112 🚨 City of Cape Town Emergency — 107 If you need any assistance during your stay, simply send us a message through Airbnb. We’re always happy to help. ⸻ 🌍 EXPLORE CAPE TOWN You’re staying in one of Cape Town’s most vibrant neighbourhoods, with many of the city’s most famous attractions just minutes away. 🌊 V&A Waterfront 🎨 Bo-Kaap 🏔️ Table Mountain 🌅 Signal Hill 🏖️ Camps Bay Beach 🌿 Company’s Garden 🍷 Bree Street 🛍️ Kloof Street ⸻ 🚘 PRIVATE AIRPORT TRANSFERS & TOURS ✔️ Airport Transfers ✔️ Private Chauffeur Service ✔️ Cape Peninsula Tours ✔️ Cape Winelands Tours ✔️ Tailor-Made Private Experiences 📲 WhatsApp: +27 74 575 8073 ⸻ 😊 HOUSE RULES 🏡 Please treat our apartment with the same care you would your own home. 🤫 Quiet hours are between 10:00 PM and 8:00 AM. 🚭 Smoking is not permitted inside the apartment. 🚫 Parties and events are not allowed. 👥 Only registered guests may stay overnight. 🗑️ Please dispose of rubbish in the designated bins. 💧 Cape Town is a water-conscious city—thank you for helping us conserve water. 🔌 Please switch off lights and the air conditioner whenever you leave the apartment. 🪟 Please keep windows closed while you’re away, especially on windy days. ⸻ ❤️ THANK YOU Thank you for choosing CityKey615, Taizya. We hope you create unforgettable memories in beautiful Cape Town. We look forward to welcoming you back again soon. Safe travels & enjoy your stay! CityKey615 🌺💜🇿🇦 Proudly managed by HerDrive Cape Town.
Sent to Taizya Ndawa · just now
Check-out
2/2 steps resolved
Notify Cleaning Team About Checkout
24 August 2026 · 10:00
Assigned: Juanita M Adams
Message · Juanita
Copy, send through the preferred channel, then mark it as sent.
Hi Juanita 🌻 I hope you are doing well. Just a checkout reminder for CityKey615. Checkout: 24 Aug 2026 at 11:00 Turnover cleaning: 11:30 Please confirm that you have received the checkout / turnover reminder. Thank you very much. 🌹💜🇿🇦
Sent to Juanita · just now
Check-out
24 August 2026 · 11:00
Bahar
23 Aug, 14:20
payout status updated
Bahar
22 Aug, 15:17
id photo added
Bahar
22 Aug, 13:25
stay details updated
Bahar
22 Aug, 13:12
id photo added
Operations
22 Aug, 13:04
guest benefit updated
Operations
22 Aug, 13:04
guest benefit updated
Operations
22 Aug, 13:03
guest benefit created
Operations
22 Aug, 13:03
guest benefit created
Bahar
22 Aug, 13:03
payout status updated
Bahar
22 Aug, 11:39
stay details updated
Bahar
22 Aug, 11:39
id photo added
Bahar
22 Aug, 11:38
stay details updated
Bahar
22 Aug, 11:10
status changed
Bahar
22 Aug, 11:10
operation note added
Admin
22 Aug, 10:13
status changed
Admin
22 Aug, 10:13
status changed
System
22 Aug, 10:11
operation email notification sent
System
22 Aug, 10:11
operation email notification sent
System
22 Aug, 10:11
operation email notification sent
Admin
21 Aug, 10:46
operation note added
Admin
21 Aug, 10:46
status changed
Admin
21 Aug, 10:43
operation note added
Admin
21 Aug, 10:43
status changed
System
21 Aug, 10:30
operation email notification sent
System
19 Aug, 10:05
operation email notification sent